Enhanced Matte Art 200gsm premium-quality heavyweight fine art paper gentle textured surface. Brilliant vibrant colours, deep blacks and almost three dimensional depth. Perfect for fine art.
On this page we have gathered information on some of the most relevant questions you might be asking yourself. If you don't find the information you are looking for, please feel free to get in touch with us via e-mail email@example.com
What materials do you use for the personalised posters?
All our posters are printed on fine museum art quality paper to ensure your artwork is showcased in the best possible way. The paper is 200 gsm with a lightly defined felt structure that gives the artwork an impressive depth that feels almost three-dimensional. The paper is coated with premium inkjet coating that allows the prints to feature brilliant vibrant colours and deep blacks that give the maximum capability of contrast to depict the perfect details. To ensure that your poster will stand the test of time it is designed for FineArt applications where it is completely acid- and lignin-free.
Where are your artworks made?
We collaborate with reputable printing partners in the UK, Netherlands, USA and Australia in order to offer fast delivery with a low carbon footprint. All design work is done in our head office in Sweden.
How much is the shipping cost?
We offer free shipping on all orders to the UK, Australia and USA. Please check out the shipping table for detailed information about the shipping costs.
How long is the delivery time?
All products are custom made after the order. For personalised posters it usually takes 1-2 business days to print the posters. Thereafter, the shipping time is usually between 2-4 business days to the UK, Australia or USA; and 2-14 days Worldwide.
How will my order be delivered?
We use fully trackable shipping couriers in order to let you follow the status of your delivery. As soon as your order has been sent from our warehouse we will send you a dispatch confirmation mail together with your tracking number. Depending on the delivery address and product type, we use the following courier firms; Royal Mail, Australia Post, USPS, UPS, FedEx, DPD, PostNL and Canada Post.
How are your orders packaged?
A delivery note is included with each package but this does not contain any cost prices so you don't need to worry if you are buying a print as a gift.
We use bespoke double-walled boxes so that arworks arrive in an undamaged condition wherever they are shipped in the world. Using the right box for the right product ensures all packages are optimised for transport resulting in excellent and cost effective international shipping rates.
Our packaging standards have been refined many times, over many years and it is now extremely rare for breakages or damage to occur. On those rare occasions when incidents do happen we strive to ensure that your collection and replacement are organised immediately and shipped back out on a priority service without any fuss.
How do I pay for my order?
We accept all major credit cards (Visa, Mastercard and American Express). We use Stripe as our payment partner to guarantee safe and secure payments.
Who pays the customs duties and taxes?
All our prices include VAT for deliveries within the European Union and no extra customs duties or taxes will be applied to orders sent to EU countries, USA or Australia. When ordering from outside the European Union (EU), USA or Australia it is the sole responsibility of the importer (customer) to handle any custom or import duties. Usually these charges must be paid in order for the package to be released by customs. Please note that if you are sending a gift - these charges may fall to the recipient. If you would like more information about the cost estimates for the custom or import duties - please contact the customs office for the country of delivery.
What is your return & refund policy?
If your items are misprinted, materially flawed, or defective in any way, please contact us at firstname.lastname@example.org within 14 days from receipt of merchandise and we will be happy to arrange for a return, reprint, or credit. Please provide your order number with all correspondence.
Due to the nature of custom ordered products, we can not accept returns or exchanges of any items unless the merchandise is misprinted, materially flawed, defective or damaged in transport.
We can not be responsible for the purchase of incorrect sizes or wrongly entered information in the design and will not be able to accept returns for this reason once the posters are custom printed.
Design your own unique personalised custom poster easily with our poster editor by getting an instant preview each time you add a personal touch.
Click your way through each tab where you can change almost every part of the poster. Depending on the poster there are different choices to be made.
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